• Acting as a liaison between the various groups as well as internal departments
• Built a team of 20 people from the ground up to work on a product in on-shore (Irvine, USA). The team generated an ARR of USD 1.5 million and I trained them and set up the process for the project. The team is currently a 70-member team and expanded its expertise into multiple market segments.
• Define and track key performance indicators for existing and new functions/projects across the company.
• Working with 20+ developers to answer questions about data quality and integrity as well as identifying opportunities for presenting existing data in novel ways
• Responsible for developing, interpreting and implementing financial concepts for financial planning and control
• Communicate effectively across operations and technology teams or vendors and clients at all levels in order to manage workload in both BAU Support and Project related tasks
• Collaborate with stakeholders to refine and negotiate product requirement specifications, functional specifications, and product vision and direction
• Extracting and integrating data from multiple databases/system sources to support status reporting and analytical efforts related to management, services, execution, planning, and tracking
• Assist in the development and preparation of ad hoc reports on specific issues to help operation teams to make decisions
• Recruited members for the team and provided the team with coaching and direction.

• Created structured courses, assessments, test banks, and supplements. Worked on 20+ projects that lead to a revenue of USD 1 million.
• Designed and wrote content for various formats of training across Statistics, Mathematics, Computer Science, and Engineering topics.